Keeping Safe

Keeping us all safe


as a fellow pandemic bride

Mask - Clean Hands - Space - Open Windows - LF TESTS - Honesty on coughs/colds/flu 

My own room / space - Clean and Clear working space (counter, chair and plug) and feeling well.

To be filled in 3 days - 24 hours any appointment with myself 

Please be honest, open and kind - I work with many Cancer/Vulnerable clients and if you have a cold and pass it on, it really can result in hospital; it may be THERE appointment I rearrange to keep them safe!

 
cough
loss of taste/smell
temp
covid-19 (positive test)/awaiting results
cold/flu like symptoms (including having a common cold/bug/flu ect)
I am double vaxinated but will continue to follow H&S & notify you before your arrival of any cold/flu/heath issues with myself or bridal party
 
yes
no
 
 
Yes
No - but its a very larger room so LOTS of space and number under 6 (inc you)
we need to chat !
 
YASSSS
 
yes
 
 

Future bookings - 


Please note as a self emloyed close contact service that holds my own risk assement , many heath and saftey efforts may contine long after 'rules change' -

This means even 2022 brides should book with the mindset of space, open windows and even masks


I will coninue to update as time passes , But i withhold the right to prolong PPE/COVID meassures as part of my own T&C.



THE SMALL PRINT

  • Plaits and Pin Curls T&C and H&S 2020/21/22


  • Deposit/booking fee –

    I take a £50 non-refundable deposit to secure your date, no date is secure without a deposit and I strongly advise all brides to check they have a correct conformation text, failure to check the correct date/year may result in incorrect booking

    Your £50 NRD is taken off the wedding day bill only when booking is honoured (you turn up at the date/time/space agreed with full bridal party)

    Assistants vary from a £30 booking fee to £50 deposit that’s within that stylist own T&C please note I can only follow assistant stylists own T&C, these may differ to mine and cancelation will often result in lost deposits or agreement to pay with short notice, this cost is to be covered by the bride if a deposit is placed with another stylist/company to help me on large party’s early starts. (this is to protect the stylist; she’s turned down work for us)  

    A £15-£20 pp ‘loss of income’ fee may be charged with short notice (4 weeks or between trial and payment date) changes to numbers, I buy kit in advance, this must be covered, so if I choose not to charge ‘full fee’(it’s before 2 weeks’ notice) please note a charge of some kind may be included for any changes to numbers, I require a 3 person minimum so these cost will always be full price for cancellation (e.g 2 people styled will be charged for 3) anything over the 3 person minimum may not be required to pay full styling cost pp, but may be charges a lesser fee or £15-20 pp to cover time/stock/ bookings turned away/changes to agreement , this is my decision on a case by case basis. (the form and number you fill on your form is our agreement, changes to this agreement break our contract)


  • Payment –

    All payment is expected via bank transfer

    Deposit is paid upon booking, your trial cost is due at the trial or within 24 hrs of trial and wedding day bill is due two weeks before your date.

    I cannot refund work already produced , cancellations within two weeks (between payment and wedding day) will be looked at on a individual basis ; however payment is non-refundable after this time ( I will have brought kit and cant rebook in that time)

    You will receive an email invoice for both payments and a paper copy at your trial.


  • Minimum styling number and working days –

    I have a 3 person (adult) minimum for weekend weddings, you will be charged for 3 adults unless pre agreed upon booking, regardless of ‘a bridesmaid cancelling’


  • and two person minimum styling for a mid week trial;

  • I have a separate pricelist for bank holidays this includes the Sat, Sunday and Monday of any UK bank holiday

    I offer trials mon- fri and have a two person minimum (unless agreed upon booking) , weekend trials are unavailable unless prepared upon booking (my advice is for teachers to book early) ; trials are held mobile at 10am for natural light and so I can gain feedback on how your hair holds,

    Trailing on a Saturday means I’m turning away a bride, if it’s genuine, you may be charged a small loss of income fee to cover those losses (£35)

    Assistants vary from a £30 booking fee to £50 deposit that’s within that stylist own T&C please note I can only follow assistant stylists own T&C, these may differ to mine and cancelation will often result in lost deposits or agreement to pay with short notice, this cost is to be covered by the bride if a deposit is placed with another stylist/company to help me on large party’s early starts. (this is to protect the stylist; she’s turned down work for us)  

    To protect my assistance/helpers I agree that for turning down other bookings they will have a two person (adult) styling when assisting me on your date, this means a cost of two adults will be expected to be covered two weeks before the wedding date even if two adults are not styled, this does not affect my own minimum call out (3 adults) meaning by booking an assistant you are promising and agreeing to pay for 5 adult hairstyling as a minimum (unless pre agreed ) , a two month minimum notice is required for any changes to large party bookings, deposits are non-refundable and transferred instantly to the stylist, depending on this individual stylist T&C you may incur a charge or be charged their own minimum styling amount, regardless of work taking place

    • These girls are self-employed and helping me out, they get messed around a lot and have kids to feed, I simply must protect their livelihoods

     


  • Cancelations/date moves/ changes to inquiry –

    The form you fill on my website inquiry form (www.plaitsandpincurls.co.uk) is what’s expected and what you are putting a deposit down to ‘cover’ and service I’m expecting to provide

    Their fore large changes – date/numbers/location/time etc. cannot be guaranteed ; both your deposit and booking may be lost with large or short notice changes; I am agreeing to what’s on your form only, any changes I can simply ‘do my best’

    I have a minimum call out of 3 persons (Adults) for weekends, two mid-week cancelling bellow this number may result in being charged for 3 persons styling regardless of numbers present and styled. Or booking and deposit being lost.

    Date changes beyond your control (lockdown/ bereavement) if you legally/ cannot wed, your date will be moved free of charge as long as your new date is available (not booked by another), your deposit will be lost if I am already booked if options of dates aren’t given (4+ dates for me to choose from)

    Moving dates to a new calendar year, you will be asked to pay the New Year’s pricelist, although I realise most date moves are ‘out of your control’ petrol, product, insurance etc. will rise around me, these costs need to be covered.

    Moving dates more than 3 times, a small admin fee may be requested to help with time coverage.

    A £15-£20 pp ‘loss of income’ fee may be charged with short notice (4 weeks or between trial and payment date) changes to numbers, I buy kit in advance, this must be covered, so if I choose not to charge ‘full fee’(it’s before 2 weeks’ notice) please note a charge of some kind may be included for any changes to numbers, I require a 3 person minimum so these cost will always be full price for cancellation (e.g 2 people styled will be charged for 3) anything over the 3 person minimum may not be required to pay full styling cost pp, but may be charges a lesser fee or £15-20 pp to cover time/stock/ bookings turned away/changes to agreement

  • I’ve a 10 day ‘cooling off’ period after trial date (1st) to get in touch with any changes, this includes but isn’t limited too number, time changes

    I have a 3 person(S) minimum fee (unless pre agreed upon booking/trial) and therefore require the cost of 3 fully paying adults on your day regardless of number styled, changing numbers after your trial (past the 10-day notice) may result in full payment being expected

    Changing numbers with 4 weeks or less notice to your wedding date (cancelling a person(s)) will result in full payment still being required

    between trial (excluding cooling off period) and 4 weeks’ notice will result in a ‘loss of income fee’ you won’t be charged full costing of your cancelled person, but you will be charged a £15-£20 fee per person in place of the full costings discussed, this doesn’t affect my or any assistant’s minimum call out. (e.g., a bridesmaid usually costing £57.00 will be charged £15-20 instead)


  • Assistants/booking help-

    Assistants vary from a £30 booking fee to £50 deposit that’s within that stylist own T&C please note I can only follow assistant stylists own T&C, these may differ to mine and cancelation will often result in lost deposits or agreement to pay with short notice, this cost is to be covered by the bride if a deposit is placed with another stylist/company to help me on large party’s early starts. (this is to protect the stylist; she’s turned down work for us)  

    To protect my assistance/helpers I agree that for turning down other bookings they will have a two person (adult) styling when assisting me on your date, this means a cost of two adults will be expected to be covered two weeks before the wedding date even if two adults are not styled as a minimum, this does not affect my own minimum call out (3 adults) meaning by booking an assistant you are promising and agreeing to pay for 5 adult hairstyling as a minimum (unless pre agreed ) , a two month minimum notice is required for any changes to large party bookings, deposits are non-refundable and transferred instantly to the stylist, depending on this individual stylist T&C you may incur a charge or be charged their own minimum styling amount, regardless of work taking place

    • These girls are self-employed and helping me out, they get messed around a lot and have kids to feed, I simply must protect their livelihoods

     


  • Sickness/danger to heath –

    Anything that may endanger my heath (colds, flu, covid, conjunctivitis, head lice, 24hr bug, and ring worm etc.…) I have the right to cancel/rearrange or find cover for any appointment I deem unsafe or may affect my ability to work for upcoming brides

    I ask brides to notify me of any passable heath issues (virus/ fungal/ air born etc.) BEFORE arrival (with as much advance as possible)or service may be halted, but payment still required. (this includes covid, even if your vaxinated )

    I reserve the right to refuse to enter/ deny /halt/ stop service / ask individuals to leave the room or in the case of the recent pandemic; take temperatures or requests L/F tests.

    I also control my own H&S and risk assessment  and reserve the right to choose and request appropriate safety measures during any service, this includes face masks to be worn when in close contact and social distancing regardless of date (past gov guidance ) and deny service to persons unable to follow my risk assessment.

     


  • Acts of god/ extreme weather/ cancellations or accident

    If I’m unable to get to your appointment (wedding) due to extreme weather you will be given the option to pay for safe transport (taxi) should you not want to cover this costing and I’m unable to safely arrive and get back , (be warned if it’s that bad you may find the venue cancels anyway) however I am willing and agreeing to come in a safe manor only, if you wish to cancel for taxi cost reasons you will not receive a full refund .

    Natural disasters, things from your control I will do my best to move your date, no date is secure without a deposit, I cannot move pre-booked brides for a ‘updated’ date move.

    Cancellation, if you wish to cancel your date your deposit will be lost, if its within two weeks of your wedding or trial, agreed full payment is still due.

    Emergency cancellations between two weeks (Payment) and the wedding date, is usually non-refundable, however case by case approach is often applied, please note pre-brought product and petrol cost is always taken from any show of good will

    If I’m unable to style your hair as agreed, I (as long as I’m able) will do my best to find a cover stylist, and transfer payment to save you any leg work – if I’m seriously injured or ill my husband is instructed on how to help, but it lightly any repayment/ resolvement will need to be sorted when I’m recovered.

    Cancelling some of the bridal party but not all (change in numbers) – please also see cancelations/changes to inquiry ; within 4 weeks of wedding date, full payment is lightly to be expected of those cancelling, you may ‘swap’ to other guests /people so styling is still taking place, however room and location changes are not factored into cost and their fore can’t be offered (or I run the risk of not having the bride ready due to location swaps) , should these cancellations be due to sickness , genuine emergency’s or acts beyond your control (rule of 6 , no travel etc.) again a case by case view will be taken, however product , kit, insurance, hairspray, petrol, time to change booking/emails etc. must be covered, their fore is lightly a cost will be incurred , please see fees for ‘loss of income fee’ for cancelation or number changes between trial and wedding date.


  • Safe working space

    I ask for reasonable safe working space, this means pets away and children watched, reasonable photography (keep the flash down) reasonable music level, clean and clear and no smoking, H&S to be followed and I reserve the right to halt /stop or refuse service if I or any assistant feel unsafe or are being treated in a rude or disrespectful manor without refund, I do not need to provide evidence of this.

    I also require a close plug; chair and surface (ideally hip to shoulder height) and a reasonably clean environment, space and social distancing so I can move around, ideally in a space I’m not brushed past and my wires aren’t walked over

    I reserve to right to deny service or halt service without refund if I feel unsafe/ I am not being treated correctly

    I also need a number to the bridal party and responsive bride/bridal party; to keep me safe I will confirm you location the night before, so I know your phones working and if I’m in danger/lost/left waiting outside so in danger of not being able to start at the time agreed, I can contact you


  • Workable canvas –

    Advice is washing the night before, 2 shampoo’s one very light conditioner, should hair be ‘unmanageable’ eg. To greasy to handle, to wet to apply heat too, to damage to style without risk; and I cannot complete work without risk, endangering my time fame to others I can style, feel it would cause prolonged damage to the hair; you will be told and work may not be carried out, since I was not warned of these issues, no refund will be offered.

    Car and personal possessions alongside kit/working tools –

    I ask nobody other than myself to use/borrow/touch my personal or business possessions, I ask about safe car spaces before arrival and trust I’ll be advice on safe parking, any tickets issued whilst I’m styling your hair upon your recommendation (eg. Outside your house) will be needed to be covered by the bride/booker/homeowner

    If my kit is touched and broken, you will be asked to replace it either by bank transfer or buying ‘a new one’ this is to be chosen by myself and a similar if not the same model/standard as I owned, this isn’t to say second hand, but value/standard of the item when purchased; I am insured for accidents.

    To protect my kit, I cannot offer room or venue swaps, once my products are heated and set out, they need to cool down and be packed in a safe manor (hairspray and GHD don’t mix) please don’t rush or pressure me to ‘move rooms’ it often ends in a burn and a late bride.


  • Agreements


  • By paying your deposit to Plaits and Pin Curls, Lauren King ; you are agreeing to all terms and conditions alongside all health and safety and risk assessment agreements and conditions; I do not need your signature , you are agreeing to my terms by placing your deposit and booking with me.


  •  By filling out a inquiry form with Lauren king via www.plaitsandpincurls.co.uk I am agreeing to provide payment for the information used on the booing/inquiry form, I realise any changes from my end may result in a charge or loss of deposit and booking should Lauren not be able to keep up with these changes.


  • By paying my deposit I’m also agreeing to keep Lauren and any assistant/kit/product/ possessions as safe as I’m able, this includes being honest and upfront about any health issues of myself and bridal party, following her T&C (INCLUDING PAYMENT ON TIME) and providing a safe working space and canvas.


I also agree to make sure Lauren has acsess to styling location and ability to style with correct party members present with hair in a clean, fresh and totaly dry manor, i inderstand being 'late' to let her in or bridmaids/party not being 'ready' to style will run Lauren beind, i understand this means not everyone will get styled and no refund will be given, i taker responsibility that Lauren can start work at loaction and time agreed promptly, and 'wet , late' party members may not be styled as not to take time away from thouse ontime and prepped.